Frequently
Asked
Questions/Links
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the word or
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looking for.
- How do I
know
which
machine
is
best
for
me?
- Where can I find
the
online
order
from?
-
How
do
I
know
if
my
airline
approves
of
the
machine
I
am
renting?
-
What
is
my
first
step?
-
I
am
not
very
good
at
new
things.
How
hard
is
it
to
operate?
-
How
do
I
get
a
travel
oxygen
concentrator?
(shipping)
-
What
liter
flow
do
the
machines
go
up
to?
-
What
sort
of
paperwork
does
the
airline
need?
-
What
if
my
machine
quits
when
I
am
on
my
trip?
-
Can
I
sleep
with
the
machine?
-
Where
can
I
purchase
one
of
these
machines?
-
I
need
some
help
with
how
to
work
the
machine.
(user
manual)
-
How
quickly
can
I
get
one?
-
How
long
will
the
battery
last?
(batteries)
-
Can
I
get
the
unit
insured?
(insurance)
-
Will
my
primary
insurance
pay
for
a
portable
oxygen
concentrator?
It
depends
on
your
liter
flow
and
your
overall
need
for
continuous
oxygen.
The
Eclipse
will
provide
someone
with
a
continuous
flow
during
sleep
and
when
needed
on
exertion
while
the
Inogen
will
only
give
you
a
continuous
flow
if
it
detects
the
patient
is
not
breathing.
The
Homefill
system
is
an
option
for
patients
who
will
be
more
stationary
and
perhaps
longer
term
away
from
home.
The
Inogen
and
Eclipse
can
still
be
used
for
longer
periods
of
time
but
the
Homefill
has
very
small
4.5
pound
tanks
and
over
a
period
of
time
this
can
make
a
difference
in
mobility
to
the
patient....and
of
course,
those
tanks
can
be
refilled
and
used
over
and
over
again
while
the
patient
can
also
use
the
concentrator
for
sleeping
or
resting
within
the
home.
Click
here
for
a
comparison.
What
is
my
first
step?
The
first
step
is
to
determine
which
airline
you
will
be
flying
and
then
make
a
choice
of
the
unit
which
is
approved
for
that
respective
airline
-
or
-
choose
which
portable
concentrator
will
best
suite
your
needs
then
choose
an
airline
that
accepts
that
respective
unit.
If
you
still
can't
decide,
just
call
customer
care.
You
may
click
here
to
get
product
comparisons.
You
may
click
here
to
get
approved
airlines
for
each
unit.
All
three
of
the
machines
are
relatively
easy
to
operate.
For
the
portable
concentrators,
all
you
need
to
know
is
how
to
plug
the
unit
in
to
charge
and
how
to
turn
it
on
and
off.
You
also
need
to
make
sure
you
know
how
long
you
will
require
battery
life
during
a
given
time
period
such
as
a
flight.
Upon
your
reservation,
we
can
assist
you
with
batteries
and
how
many
you
might
need.
Each
unit
comes
with
a
"how
to
start
up
guide"
and
we
are
always
available
24
hours
a
day
for
technical
response
and
support.
If
you
are
having
trouble
or
would
like
to
see
our
technical
support
page
and/or
user
manuals
click
here
and
scroll
to
your
product.
Upon
your
reservation,
we
will
determine
the
date
you
need
to
receive
the
unit
and
make
sure
you
receive
it
in
plenty
of
time.
Then
the
unit
is
shipped
to
you
1-2
days
prior
to
your
departure
or
need
and
when
you
are
finished
with
it,
you
simply
put
it
back
in
the
same
box
and
use
the
prepaid
call
tag
to
send
it
back.
All
of
the
machines
are
a
little
different
and
this
is
one
of
the
facts
you
need
to
get
before
making
a
decision
on
which
one
is
best
for
you.
This
is
a
prime
example
of
why
traveloxygenrental.com
offers
three
different
units.
Please
click
here,
then
select
each
unit
individually
to
see
product
specifications
on
each.
You
need
to
communicate
with
your
airline
as
they
all
have
their
own
set
of
rules
and
regulations.
Most
of
them
have
online
instructions
and
requirements.
Please
use
our
airline
links
to
find
this
information.
To
begin
with,
most
malfunctions
are
easily
fixed.
It
is
usually
the
machine
trying
to
tell
you
something.
However,
there
are
times
when
machines
have
their
own
agenda.
For
this
we
have
worked
very
hard
to
create
a
backup
situation
for
you.
First,
you
would
call
our
customer
care
department
who
would
run
through
a
trouble
shooting
process.
Second,
If
this
does
not
work
or
we
can't
determine
the
problem,
we
also
belong
to
a
nationwide
respiratory
network
of
providers
that
can
quickly
provide
you
with
backup
oxygen.
Third,
all
transport
carriers
have
emergency
oxygen
on
board
if
you
have
a
malfunction
during
the
transport.
This
can
be
used
until
we
can
provide
the
troubleshooting
or
the
backup.
For
reference
you
may
look
at
our
technical
support
page.
Yes
you
can,
but
you
do
need
to
speak
with
your
physician
prior
to
rental
to
determine
your
nocturnal
needs.
Most
patients
on
oxygen
are
on
a
continuous
flow
when
sleeping
at
home.
The
Eclipse
concentrator
and
the
Homefill
provide
a
continuous
flow
while
the
Inogen
only
provides
on
demand
conserver
technology.
However,
sometimes
the
physician
may
say
it
is
ok
for
you
to
sleep
with
the
conserver
for
a
week
or
so.
You
must
consult
your
physician
on
this
one
as
we
cannot
be
responsible
for
you
making
the
wrong
choice.
Traveloxygenrental.com
sells
new
and
used
Sequal,
Eclipse
and
Invacare
Homefill
units.
Visit
our
"for
sale"
page
for
sale
items.
For
specific
questions
on
different
products
for
sale,
call
our
customer
care
department.
You
can
reference
your
instructions
that
came
with
the
unit,
you
may
call
our
customer
care
department
or
visit
our
online
support
page
by
clicking
here.
Traveloxygenrental.com
understands
there
are
certain
situations
where
our
clients
need
immediate
help.
Your
in
the
right
place,
just
call
us
as
soon
as
you
can
and
we
will
expedite
your
order
and
ship
overnight.
Please
have
your
information
ready
when
calling.
The
units
can
last
up
to
4.4
hours
depending
on
your
settings,
such
as
pulse
or
continuous
flow
in
combinations
with
your
liters
per
minute
usage.
For
further
details
for
each
type
of
unit
visit
the
products
page
by
clicking
here.
Keep
in
mind
that
if
your
battery
does
go
down
you
may
plug
the
Eclipse
and
Inogen
into
a
cigarette
lighter
in
a
car
or
into
any
wall
outlet
to
use
and
recharge
the
batteries.
There
are
no
batteries
on
the
Homefill
unit.
The
portable's
are
compressed
oxygen
that
can
last
up
to
4-5
hours
depending
on
settings.
You
receive
two
of
the
tanks
with
a
rental.
Traveloxygenrental.com
offers
different
types
of
insurance.
You
can
review
pricing
in
the
online
order
form
by
clicking
here
(scroll
to
the
bottom
of
the
form)
or
you
can
ask
your
travel
agent
about
travel
insurance
that
may
cover
this
item.
Primary
insurance
companies
will
usually
not
cover
portable
concentrators
on
a
short
term
basis.
If
you
feel
that
you
could
benefit
from
a
long
term
rental
it
may
be
wise
to
discuss
this
with
both
your
physician
and
oxygen
provider.
